"He couldn't breathe anymore": her cat was a victim of the heat on a train from Paris to Nice, she denounces the failures of the SNCF

This Monday, June 30, Sisley, 24, boards the train in Paris. She's traveling to Nice on a TGV inOui for a family emergency. She's taking her cat, Jotaro, with her.

The moment she gets on the train, she realizes that it is very hot in her carriage , as if there is no air conditioning or it is not working.

To help her animal, she puts water on its paws, where the sweat glands that allow thermal regulation are located. "Despite this, I see that it is starting to have respiratory distress ," the young woman tells our colleagues at Le Parisien .

She called the SNCF emergency number (3117). She was told that she should "calm down" . She explained that her cat was not well at all, "that he could no longer breathe" , and that she could see that he was "having a seizure" .

Travelers' Help

She goes to the restroom to try to freshen Jotaro up even more. "The person on the phone tells me there's nothing they can do, that I have to go to the bar car to find a conductor." She claims to have already walked around the train without finding anyone.

The passengers in her carriage help her, trying to wet and air Jotaro. For "20, 30 minutes, no one." In the meantime, she tweets about X, alerting the SNCF. She also contacts the company via WhatsApp.

After a while, a ticket inspector arrives. She doesn't come for an emergency, but "to check the tickets." Sisley asks her for help and to turn on the air conditioning in the carriage. The inspector turns on "a little bit of air conditioning," but despite that, "it's still just as hot."

"The controller is yelling at me about my tweet."

"After 3.5 to 4 hours of travel, the conductor - she is on the phone directly with the SNCF - comes back to tell me off about the tweet I made, to tell me that it could be detrimental to the SNCF," she continues.

Arriving in Nice, Sisley goes to the vet. The latter explains that there was "a shock from the heat," that he no longer fears much and that he needs to be monitored. Today, Jotaro is doing well.

According to the SNCF, which Le Parisien contacted, the air conditioning was "working" and it was only a problem of "temperature control in this carriage" .